Unlocking Firepad Software
  1. How do I view items stored on the SD card?

    Choose the "Switch Local/Removable" menu item in FireViewer, then tap icons to navigate through the folders. To move up the folder tree, tap the icon in the upper right corner of the Palm screen.

  2. I can't see my JPEG images in FireViewer.

    Convert images to FireViewer format on your desktop computer, then install to the Palm SD card.

  3. I converted and HotSynced my images to the SD card, but still can't find them.

    By default, FireViewer images are HotSynced into "/PALM/LAUNCHER" on your SD card. Choose "Switch Local/Removable" menu in FireViewer. Then tap the icon in the upper right corner until you are in the PALM folder. Tap the "Launcher" folder. You should now see your installed FireViewer images.

  4. On my Palm LifeDrive, I used the "Switch Local/Removable" menu in FireViewer, but still can't see my files on the SD card.

    As of version 6.5f3, FireViewer can access files from either storage memory or the first storage device on the Palm. On Palm devices with two or more storage devices, such as LifeDrive (hard disk and SD card), the SD card will not appear in FireViewer.

  5. How do I use FireViewer with an SD card?

    On your PC or Mac, use FireConverter create a .pdb file from an image, web page (PC only) or video (PC only). Then, install it to your Palm using the Palm Install Utility included with your Palm.
    To use the Palm Install Utility:

    · Save the .pdb file somewhere (the desktop is probably easiest)
    · Double click on the file. This will launch the Install Utility
    · If you use more than one PalmOS handheld, select the HotSync name of the device with the MultiMedia/Secure Digital Card or Memory Stick slot

    · Select the file you have just added, and click the ‘Change Destination…’ button

    · A new dialog will appear. Here, again select the file and click the ‘>>’ button. Then click ‘OK’

    · Notice the ‘Destination’ column now says ‘Secure Digital (SD) Card’. Click ‘Done’ and next time you HotSync the images will be transferred to your removable media.

  6. I have got the files onto the removable media. How do I view them?

    In FireViewer, go to the Options Menu and select ‘Switch Local/Removable…’

    You can then browse the card and view the files by tapping on them as you would in the normal internal memory list view. To return, select ‘Switch Local/Removable…’ from the options menu again.  Then you can use the 'up' icon in the very top right corner to browse the removable media.  By default, the Palm Install Tool places the images in "/PALM/launcher/"

  7. How can I move images to and from the expansion card?

    Currently this is not possible. Instead, reinstall from your desktop computer to the desired location.

  8. I can't view installed FireViewer images using a 3rd-party file utility.

    To help support very large images, FireViewer uses its own database structure.  When images are Synced to the Palm's internal memory, FireViewer will integrate xyz.pdb into this internal structure.  Also see the next question.

  9. When I use a 3rd party utility to look at the databases on the internal memory of my Palm device, I see databases with names such as 'FireViewerMultiDB' and 'FireViewerDB'.  What are theses and can't I just move them to my removable media?

    These are FireViewer internal database structure.  See the answer to the above question.  If you move these databases from internal memory, FireViewer will stop working properly.

  10. I installed an image on the SD card, but when I try to view it, there's a message saying "the copy of that object from the removable device failed."

    To view an image on the card, it is copied over to local storage. Therefore, you must have enough memory available in local storage in order to view it.

  11. How do I beam an image that is on my SD card?

    To beam an image that is on the card, view the image, then tap the screen to get the pull down menu. There is a beam option.

  12. Why can't images on the card be marked as private?

    FireViewer content on the card cannot be marked as private because it is like a file system similar to the file system on your desktop computer rather than like the Palm local storage which is database records.

  13. URLs won't HotSync to my Palm if FireViewer is on the SD card.

    This is correct behavior for a conduit. However, we realize it is not appealing from a user perspective. We are looking into how to make it work. In the meantime, put the FireViewer program into local storage on your Palm, and the problem will go away.

  14. Does FireViewer work with the MemPlug SmartMedia Adaptor for Visor Handhelds?

    Although the MemPlug software supports the Fat file system, the Palm OS on the handspring device does not. You can move, copy and store FireViewer content on the MemPlug, however, you cannot view it from the SmartMedia card.

  15. How can I use FireViewer with the flash module on my Handspring device?

    Only FireViewer v5.3 or later, which comes with FireViewer Suite, is capable of this. This method is not officially supported, but may work for you:

    You can HotSync your videos to your device, then move the videos to the flash module. Each video has one database file of the same name as the video. Then launch FireViewer from the palm application launcher. You do not need to navigate to it using the switch local/removable option.

    Images have several database files for all the images together. If you wish to move images to flash memory, you would need to move ALL FireViewer databases EXCEPT the one called FireViewerCOMP.DB which is for compression.

    You can also move the FireViewer application to the flash module as long as you only have images and videos as content. If you have converted URLs and web archives (available in next release) then it is best to keep FireViewer on local storage. Then launch FireViewer from the Palm launcher just as you would if FireViewer were on local storage.